Services

Customer Services is our primary focus at Ocean Electronics Trade Co., Limited. We are determined to make your experience with us the Ocean Electronics Trade Co., Limited.
This means that you will work directly with an Ocean Electronics Trade Co., Limited Representative who will put together a tailor-made solution to fit your needs. Our services will then be delivered efficiently, cost-effectively and within an appropriate time frame. That's the Ocean Electronics Trade Co., Limited.

Payment Options
For your convenience we offer a variety of payment options
TT in advance
Net
Escrow
COD
PAYPAL

WARRANTY
As a supplement to our standard terms and conditions, Ocean Electronics Trade Co., Limited offers a 12-month Quality Guarantee on all Product(s) purchased from our company.

DELIVERY AND TIME
Delivery dates quoted by Seller are best estimates only and time is expressly not of the essence unless otherwise stated. Late or partial delivery does not entitle Buyer to cancel its order. Buyer acknowledges that Seller will not be liable for any damage or injury arising from a delay in delivery. In the event of delivery by installments, Buyer is not entitled to treat the delivery of faulty Goods in any one installment as a repudiation of the entire agreement. Buyer must notify Seller in writing of non-delivery of goods, or receipt of nonconforming or damaged goods within 3 days of the delivery date. Delivery to Buyer is deemed to have been made when delivered to Buyer, the carrier or Buyer’s agent at Seller’s facility, whichever occurs first.

Third party delivery
We can ship directly to China's testing companies, customers can directly contact the test company shipped to their customers.

CANCELLATIONS AND RE-SCHEDULES
Requests to cancel or reschedule orders must be made in writing by Buyer to Seller. Seller is under no obligation to accept such cancellations or reschedules. Without waiving any of its rights, Seller is entitled to recover its costs incurred and profits lost as a result of Buyer’s cancellation or rescheduling of an order.
Retuen
Although we strive to ensure only quality products are shipped to our valued customers, sometimes problems can occur with our parts. Customer returns (RMA) are processed jointly by our account executives and customer service leaders. Customers following all return guidelines can expect a quick resolution once an RMA has been approved by customer service and items have been validated by a member of the Ocean Electronics Trade Co., Limited receiving team.